Friday, 7 September, 2012 - 10:19
Over the last 3 weeks, you may have noticed some instability with our Rankings tools through missing data and error messages stating some tools are unavailable. On Friday, we experienced a totally different, unrelated problem with our rankings data. We expect to have an updated prognosis for that problem by tomorrow, but we want to fill you in on what went down at Mozplex to cause these issues in the first place. To be as transparent as possible about what happened and how we're working to fix the issue, below is a summary of what was impacted, the work we did to get things going again, and what we’re doing in the future to make the system more resilient.