Sooner or later inactive subscribers who do not open your letters occur in any email database. In this article we are telling you how to reengage them in the process of communication.
Its necessity is determined by two factors.
First of all, it is the cost of database operations. Mailing list services charge users depending on the number of clients in the database. To send letters to inactive subscribers means just to lose money.
Secondly, it is crucial not to get into spam list. If the majority of your letters aren’t opened, Yandex, Google and other email hosting services can mark all your messages as spam.
It is necessary to regularly identify inactive subscribers – those who haven’t opened none of at least 10 messages during the last 3 months. You should prepare personalized offers for them.
If business owners make the majority of your database, send letters in the morning hours. During this time they typically deal with mail. If your offer is related to leisure time, it is better to send letters on Friday evenings or at weekends.
Once inactive users are identified and divided into groups, an engaging content should be created for every letter. General rules are as follows:
Several letters with different variants of content could be sent to raise the prospect of engaging the audience.
Sometimes it is difficult to determine an optimal frequency of sending letters. Offer users to choose it by themselves (every day or once a week).
In any case each letter should be a little masterpiece which stands out against other letters received by users.
Facebook functions allow targeting inactive subscribers. One only needs to upload the list of necessary email addresses. Being low-cost the method is quite effective.
When reactivation campaign is finished, users which remained inactive should be determined and deleted from the database. Don’t be afraid of this step: you should dispose of the ballast.